Privacy Policy

Terms & Conditions

Shipping Information

Refund & Returns Policy

FAQs

Effective Date: December 2024

1. What types of products does JiriHealth offer?

JiriHealth offers a wide selection of nutritional supplements, wellness products, protein powders, vitamins, energy boosters, and other health-related items to support a healthy lifestyle.

2. Is delivery available across Nepal?

Yes, we offer delivery services throughout Nepal. Orders are shipped based on your location.

3. How can I track my order?

After your order is confirmed, you’ll receive a tracking number through email or SMS to monitor the delivery progress. Sometimes it may take 24-48 business hours for online tracking to be available. Also you can tract your order from the page Track your order.

4. What payment methods do you accept?

We accept payments through debit/credit cards, eSewa, IME Pay, and cash on delivery.

5. Can I return or exchange an item?

Returns are possible if you receive damaged, defective, or incorrect items. Returns must be made within 2 working days of receiving the products.

6. How can I request a refund?

To request a refund, contact our customer service team with the details of your order. Refunds are processed based on the payment method used.

7. Do you offer international shipping?

Currently, JiriHealth delivers only within Nepal.

8. How can I contact customer support?

You can reach our customer support team by emailing us at Operations@jirinatural.com.

9. Can I cancel my order?

You can cancel your order if it has not yet been shipped. Please contact us immediately for cancellation requests.

10. Are your products safe to use?

Yes, all our products are sourced from trusted manufacturers and are safe when used as directed. Always consult with a healthcare professional before starting any new supplement.

11. What is a promo coupon?

To give you the best deals around, we occasionally issue promo coupons. It is a simple code which can be applied to get discounts.

Contact Information

For questions or comments, please contact us at:
Email: info@jirihealth.com

Contac Us


Get In Touch

EMAIL

info@jirihealth.com

PHONE

+977 9851364369